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Script status dot iconA cyan status dot with a soft blue halo inside a fine circular outline. INCIDENT COMMAND & COORDINATION

Coordinate people, incidents and resources from one operational view.

Bring call-taking, dispatch, communication, location and incident information together to help control rooms respond faster and maintain visibility across every event.

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Script status dot iconA cyan status dot with a soft blue halo inside a fine circular outline. ONE PLATFORM FOR COMMAND AND CONTROL

Bring every stage of incident response into one connected operational view.

01

Call-Taking & Incident Capture
Capture critical information quickly and create structured incident records from the first point of contact.

02

Intelligent Dispatch
Identify, assign and coordinate the most appropriate personnel, vehicles and resources.

03

Live Operational Mapping
View incidents, field teams and available resources through a real-time map-based interface.

04

Incident Coordination
Manage updates, communication, escalation and resolution throughout the incident lifecycle.
Script status dot icon for dark backgroundsA cyan status dot with a layered blue halo for use on navy sections. CONNECT CONTROL ROOMS AND FRONTLINE TEAMS

Keep everyone working from the same incident picture.

GINA Smart CAD connects dispatchers, supervisors and field personnel through a shared operational environment. Incident details, locations, instructions and status updates can move between the control room and frontline teams in real time.
  • Incident details
  • Live locations
  • Dispatch instructions
  • Status updates
Script status dot iconA cyan status dot with a soft blue halo inside a fine circular outline. BRING OPERATIONAL SYSTEMS TOGETHER
Connect the technologies behind your response.
Integrate CAD with push-to-talk, mobile devices, GPS tracking, video systems, recording platforms and other operational technologies. This creates a more complete picture of the incident and the resources available to respond.
  • Push-to-Talk
  • Mobile Devices
  • GPS Tracking
  • Video Systems
  • Recording Platforms
Script status dot iconA cyan status dot with a soft blue halo inside a fine circular outline. FROM CALL RECEIVED TO INCIDENT RESOLVED

Coordinate every stage of the response.

01

Capture

Record the incident and critical information.

02

Assess
Understand location, priority and available resources.

03

Dispatch
Assign the appropriate people, vehicles and response teams.

04

Coordinate
Manage communication, updates and resource movements.

05

Resolve
Close the incident with a complete operational record.
Script status dot icon for dark backgroundsA cyan status dot with a layered blue halo for use on navy sections. MAINTAIN A COMPLETE INCIDENT RECORD

Preserve every decision, movement and update.

Capture timestamps, decisions, resource movements, communication and status changes throughout every event. The resulting digital audit trail supports reporting, operational review, investigation and continuous improvement.

Timestamps

Decisions

Resource Movements

Communications

Status Changes

Script status dot iconA cyan status dot with a soft blue halo inside a fine circular outline. REAL-TIME COMMAND VISIBILITY

See active incidents, resources and response status as they change.

Link vehicles, machinery and equipment to their inspections, maintenance history, documents, readings and outstanding actions.

Integrations with trackers, sensors and platforms such as Teltonika, Geotab, Verizon Connect and Wialon can bring location, utilisation, temperature, equipment status and other operational data into Voix Control.

Active incidents

Available resources

Response status

Operational demand

Script status dot icon for dark backgroundsA cyan status dot with a layered blue halo for use on navy sections. SMARTER COORDINATION. FASTER RESPONSE.

From call received to incident resolved.

Connect your control room, field teams and operational resources through GINA Smart CAD.
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